Manufacturing and tech
How to become an IT support technician
Help people fix computers, networks, and accounts.
About $60,000 typical pay. Training time: CompTIA A+ or Google IT certificate in about 3–6 months. How to start: Training program first.
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What does an IT support technician do?
IT support technicians help people fix computers, accounts, networks, and devices. A certification like CompTIA A+ can get you started in a few months, and many people grow into networking or cybersecurity.
What the work is like
- Physical: Light physical work. Much of the day is seated or standing in one place.
- Heights: Little or no work at heights.
- Blood and medical: No medical tasks.
- Schedule: Mostly regular daytime hours.
- Travel: You'll usually work close to home.
- Math: Some everyday math.
Steps to become an IT support technician
Training: CompTIA A+ or Google IT certificate in about 3–6 months.
- Ask if your school offers CompTIA A+ testing for free.
- Help at your school’s tech desk if they have one.
- Apply for help desk jobs once certified.
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Where IT support technician jobs are in demand
Texas
- Dallas–Fort Worth: Two major airports, huge warehouse and shipping hubs, and lots of new building.
- San Antonio area: A big military presence, a large medical center, aircraft maintenance at Port San Antonio, and growing cyber jobs.
California
- Bay Area and Sacramento: Electric cars, solar, chip makers, and a big push to upgrade buildings.
Regional demand is a general guide. Check with your local workforce office for current openings.
How to pay for IT support technician training
Training programs for this career often qualify for financial aid.
Fill out the FAFSA to see if you qualify for a Pell grant. Since 2026, Workforce Pell can also cover some short programs of 8 to 15 weeks. High school CTE and dual credit classes are often free.
Frequently asked questions
How much does an IT support technician make?
Typical pay is about $60,000, based on approximate national medians. Starting pay is usually lower, and pay varies by area and experience.
How long does it take to become an IT support technician?
CompTIA A+ or Google IT certificate in about 3–6 months.
Can you get paid while training?
Sometimes. Most people complete a training program first, though some employers offer paid training or help with tuition.
Do you need a college degree?
No. This career doesn't require a four-year degree.
Similar careers to explore
- CNC machinist: About $53,000. 6 month to 2 year certificate or apprenticeship
- Semiconductor technician: About $45,000–$60,000. Short programs (8–16 weeks) at community colleges, often with employer support
- Industrial maintenance tech or millwright: About $63,000. 1–2 year certificate or a paid apprenticeship
Is IT support technician the right fit for you?
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